Patient Communication with ChiroTouch Software
The biggest thing to do is to decide on what you are aiming for when using this software. There could be a number of goals. For example, you want to keep patients updated about the status of their next appointment. The next goal could be to invite patients back to the practice. Or you may want to share information about COVID-19 and changing hours. Always keep your exchanges with patients professional. However, that doesn’t mean you can’t connect with patients on a human level. It is always a good idea to send them wishes on their birthday, as that makes them feel like they are a priority to the practice. You can use the tools from the ChiroTouch software demo to send automated texts. Your tone when talking to patients should stay friendly yet professional. The messages that you send out should have an engaging attitude associated with them. It is also crucial to not get angry or frustrated when communicating with patients. Even if they are changing their ...